Questions & Answers

What is Coronavirus or COVID-19?

Coronaviruses are e large family of viruses that can cause diseases in animals or humans. It is confirmed by the WHO organization that some coronaviruses cause respiratory infections ranging from the common cold to the most severe acute illnesses, such as the previously confirmed respiratory syndromes (MERS) and (SARS).
Coronavirus is a recently discovered virus, as a mutation of the same family of viruses, which was found in December 2019, from where it got its name COVID-19.

What are the symptoms of COVID-19?

The most common symptoms of COVID-19 are fever, fatigues, dry cough, body aches and headaches, core throat or diarrhea. These symptoms are usually mild and start gradually.

Some people get infected but do not show any symptoms, so they are considered asymptomatic. According to WHO information, the majority of people (80%) recover from the disease without the need for any special treatment, but about 1 in 6 people infected with COVID-19 becomes seriously ill and develops difficulty in breathing.

How does covid-19 spread?

The disease can spread from one person to another through splashes and droplets that are spread by the infected person and pass into the other person’s airway.

For this reason, social distancing, hand washing, not touching the face without washing hands, application of disinfectants, covering the face in cases of cough, sneezes, etc., must be considered by any individual or enterprise to prevent the spread of COVID-19.

Is there a security protocol that every business should take as a measure to prevent the spread of COVID-19?

Yes, a green protocol has been prepared and it is mandatory to be applied by all businesses, to prevent further spread of COVID-19.

Is the HACCP procedure considered an applicable safety protocol for food operators?

Yes, the HACCP protocol contains the Hygienic-Sanitary package, as well as the procedures related to it, for the entire food chain. Nevertheless, an important element of this procedure is the training of staff on HACCP protocol and procedures, so it is recommended that employees be re-informed and updated on the Security Protocol, as instructed by your business Green Protocol and HACCP Protocol.

Does a business need to get permission for employees?

All activities allowed until now, will continue to operate with permits obtained according to confirmed specifications. New activities that will open, starting from Monday 20/04/2019 must apply to e-albania portal to obtain a circulation permit.

  1. Visit the e-albania portal
  2. Visit “Register a business”
  3. Fill in the relevant dataë
  4. Once you have been identified in the NUIS of your business, select the “Certificate of open economic activity” service
  5. “Send” the generated request, the confirmation will arrive immediately at the business email address that is registered on the e-albania platform. .

According to the instructions here, apply the Green Protocol for your Business

How can we secure customers in grocery stores at the time of COVID-19?

Grocery stores should take care, create at least 1 meter distance for visitors and remind customers of the protective measures, posting necessary information such as:

Keep your distance! Do not touch the eyes, mouth and nose!

If possible, disinfect the shopping cart handles or baskets before each customer’s purchase, or place disinfectants next to them, to encourage their use by users.

Reassure your customers, with the latest WHO updates and post “There are currently no confirmed cases of COVID-19 transmitted through food packaging or raw foods.”

Can covid-19 be spread through coins and banknotes?

There is currently no evidence to confirm or disprove that the COVID-19 virus can be transmitted through coins or banknotes. However, dispersed splatter of an infected person cannot contaminate and live on the surface for a long time. Wash your hands regularly and thoroughly after touching any frequently touched surfaces or objects, including coins or banknotes. Avoid touching your eyes, mouth and nose if you have not washed your hands with soap and water.

Is it safe to receive packages from areas affected by COVID-19?

WHO confirms that export goods are safe. The chance of an infected person contaminating commercial goods is low and the risk of getting infected with COVID-19 from a package that has traveled and has been exposed to different climate conditions is also low.